Privacy Policy

Privacy Policy

Updated September of 2026

At Reset with Zoe Lane, your privacy matters. This Privacy Policy explains how information submitted through this website or provided during the booking and service process may be collected, used, and protected.

Information We Collect

When you request a quote, contact Reset with Zoe Lane, or book a service, you may voluntarily provide information such as your:

  • Name

  • Email address

  • Phone number

  • Service address or general location

  • Property details, including approximate square footage

  • Requested services

  • Scheduling preferences

  • Information or special instructions related to your home, pets, allergies, sensitivities, or service needs

  • Any other information you choose to provide through an inquiry or booking form

The website or website provider may also automatically collect limited technical information, such as browser type, device information, IP address, or website activity.

How Your Information Is Used

  • Respond to inquiries and quote requests

  • Prepare service estimates

  • Schedule and provide services

  • Communicate about appointments, changes, or follow-ups

  • Accommodate household preferences, pets, allergies, or sensitivities

  • Maintain business and client records

  • Improve services and the website

  • Protect against fraud, misuse, or security concerns

  • Comply with applicable legal or business requirements

Your Information Will Not Be Sold

Reset with Zoe Lane does not sell or rent your personal information to third parties.

Information may be shared with trusted service providers when reasonably necessary to operate the website or business, such as website hosting, form processing, scheduling, payment processing, email, or other business-management services.

Information may also be disclosed when required by law or when reasonably necessary to protect the business, its clients, or others.

Client Privacy & Respect

Because home services can involve access to personal spaces and information, client privacy is taken seriously.

Information learned about a client, their household, belongings, routines, or property while providing services will be treated respectfully and discreetly and will not be intentionally shared publicly without permission, except when disclosure is required by law or reasonably necessary for safety or business purposes.

Photos or videos of a client’s home will not be used for marketing or social media without the client’s permission.

Data Security

Reasonable steps are taken to protect personal information from unauthorized access, misuse, or disclosure. However, no website, electronic communication, or online storage system can be guaranteed to be completely secure.

Third Party Services

This website may use third-party platforms to provide services such as website hosting, forms, scheduling, payments, analytics, or email communication. Those providers may process information according to their own privacy policies and practices.

Your Choices

You may contact Reset with Zoe Lane if you would like to:

  • Ask what personal information has been provided

  • Correct inaccurate information

  • Request deletion of information when reasonably possible

  • Ask questions about how your information is being used

Certain information may need to be retained for legitimate business, financial, insurance, dispute resolution, or legal purposes.

Changes to This Policy

This Privacy Policy may be updated periodically as the business, website, or services change. The most current version will be posted on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact Reset with Zoe Lane through the contact information provided on this website.

Reset with Zoe Lane
Fort Wayne, Indiana